Customer Onboarding

HooYu Identify is a global identity confirmation service designed to help companies deliver effective customer on-boarding even when database checks are not an option.

Create a smooth digital journey to maximize customer onboarding success rates

When traditional database verification can’t verify an identity, customers are often asked to mail, email, fax or even bring a copy of their ID documentation into a branch.

The results? Poor customer experience, customers dropping out, increased cost of customer acquisition and inadequate protection against fraudulent applications. HooYu Identify provides a better way to onboard your customers, to minimise account opening abandonment and provide more effective fraud prevention.

Global Identity Confirmation Service

HooYu Identify has helped us get to launch and create a great digital journey that makes for easy and convenient account opening

Co-Founder Glint – Ben Davies

Our experience of working with financial services and online gaming clients is that up to half of all account applications are abandoned because of inadequate data sources and cumbersome manual ID validation processes.

Many different kinds of organisations use HooYu Identify to maximise success in the customer account opening funnel and to reduce account opening abandonment.

HooYu Identify blends a range of identity verification techniques into one service from which our clients pick & choose depending on their needs. This allows them to build their ideal customer on-boarding process balancing the twin objectives of security and convenience.

Get more customer applications across the finishing line

A unique approach to customer identity verification

Customer Registration

Customer Registration

No Match to Identity Database Checks

No Match to Identity Database Checks

HooYu Integrated into your site

HooYu Integrated into your site

Your customers' identity is checked

Your customers' identity is checked

Customer Accepted

Customer Accepted

HooYu Identity Score

HooYu Identity Score

Hooyu is trusted by the following brands

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