Customer Onboarding

HooYu Identify is a global identity confirmation service designed to help companies deliver effective customer onboarding even when database checks are not an option.

Create a smooth digital journey to maximise customer onboarding success rates

When traditional database verification can’t verify an identity, customers are often asked to mail, email, fax or even bring a copy of their ID documentation into a branch. The results? Poor customer experience, customers dropping out, increased cost of customer acquisition and inadequate protection against fraudulent applications. HooYu Identify provides a better way to onboard your customers, to minimise account opening abandonment and provide more effective fraud prevention.

Global Identity Confirmation Service

HooYu Identify has helped us get to launch and create a great digital journey that makes for easy and convenient account opening

Co-Founder Glint – Ben Davies

Our experience of working with financial services and online gaming clients is that up to half of all account applications are abandoned because of inadequate data sources and cumbersome manual ID validation processes. Many different kinds of organisations use HooYu Identify to maximise success in the customer account opening funnel and to reduce account opening abandonment.

HooYu Identify blends a range of identity verification techniques into one service from which our clients pick & choose depending on their needs. This allows them to build their ideal customer onboarding process balancing the twin objectives of security and convenience.

Get more customer applications across the finishing line

A unique approach to customer identity verification

Customer Registration

Customer Registration

No Match to Identity Database Checks

No Match to Identity Database Checks

HooYu Integrated into your site

HooYu Integrated into your site

Your customers' identity is checked

Your customers' identity is checked

Customer Accepted

Customer Accepted

HooYu Identity Score

HooYu Identity Score

Hooyu is trusted by the following brands

Any Questions?

Get in touch!

View Privacy Policy

HooYu Identify Resources

HooYu win Best Presentation at the Compare the Market partnership event.

18th September 2019 / Blog

The HooYu team recently enjoyed a hugely productive and successful day at Compare the Market partnership event. The HooYu team was invited to join the event, with the objective of working alongside the Compare the Market product teams, to “think big” and...

HooYu chosen to join the NICE Actimize X-Sight Marketplace for preventing financial crime

10th September 2019 / Blog

NICE Actimize, the leader in autonomous financial crime management, today announced that they have recruited HooYu to join their financial crime prevention ecosystem designed to assist financial services organisations to evaluate and source new financial crime prevention solutions. Technology providers such as HooYu that...

Betfred smoothes the customer onboarding process after delivering new KYC journey with HooYu

3rd September 2019 / Blog

Leading identity confirmation provider HooYu has partnered with bookmaker Betfred. In late April, Betfred went live with a new customer sign-up journey using the HooYu Identify platform after a review following the new age verification requirements from the UK Gambling Commission.  Betfred already had strong...

On-demand webinar: Onboard FX customers faster with more robust KYC

20th August 2019 / Blog

The biggest challenge FOREX and CFD organisations face is onboarding traders quickly and effectively. Traders don’t want to sign up and then have to email documents and possibly wait up to a week before they can deposit and start trading. HooYu...

Cards on the table – how are gambling operators dealing with Source of Funds?

2nd August 2019 / Blog

Online gambling operators falling foul of AML and responsible gambling requirements seems to be a recurring news item in the press at the moment. In fact, only last week, the UK Gambling Commission handed down a fine in excess of £5 million. A...