Customer Due Diligence

HooYu Identify combines a variety of identity verification technologies to form a stronger, more robust due diligence process for re-verification

Avoid hefty fines and reverify your existing customers with HooYu

Many banks and financial service providers have recently been fined millions of pounds for failures to meet AML compliance requirements to reverify the identity of existing customers. HooYu Identify is relied on by financial service institutions to reverify their existing customers with a unique blend of database checks, ID document authentication, proof of address matches and digital footprint analysis on a risk-based-approach.

Global Identity Confirmation Service

HooYu enables us to verify customer details and customer identity documents at any point in the customer lifecycle

Countingup

At HooYu we work with our clients to help them deploy customer re-verification processes across their channels and at relevant points in the customer lifecycle. The HooYu approach combines identity verification technologies to create a stronger identity verification process that clients can use for a risk-based-approach. However, we don’t stop there, HooYu Identify generates an identity confidence score by cross-referencing the identity attributes gleaned from the sources used.

If you want to learn more about the HooYu identity confidence score, please get in touch for a demo.

Reverify customer identity on a risk-based approach

A unique approach to Customer Due Diligence checks

Customer Registration

Customer Registration

No Match to Identity Database Checks

No Match to Identity Database Checks

HooYu Integrated into your site

HooYu Integrated into your site

Your customers' identity is checked

Your customers' identity is checked

Customer Accepted

Customer Accepted

HooYu Identity Scoring

HooYu Identity Scoring

HooYu is trusted by the following brands

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HooYu Identify Resources

Winners – The RemTech awards

25th July 2019 / Blog

At HooYu we help a wide range of organisations to make sure that their customers are who they say they so they can safely on-board and start transacting with them. Unsurprisingly many of our clients come from regulated sectors such...

NatWest launches its new digital account opening journey, powered by HooYu Identify

20th June 2019 / Blog

This week NatWest took the covers off their new current account opening process that they have launched in conjunction with HooYu.  The new NatWest customer on-boarding journey using HooYu Identify been successfully piloted with over 60,000 customers so far, with fraudulent applications dropping significantly during...

Business banking cannot be disrupted without digital in onboarding

18th June 2019 / Blog

Most headlines around fintech disruption focus on consumer-facing services, such as digital mobile only banking or money transfer services. Consumer services, after all, resonate with the public—it’s easier to tell a story about a new peer-to-peer money transfer service with consumer branding than a...

Age verification

UK age verification is flawed, and regulators need a technology wake-up call

14th June 2019 / Blog

Age verification isn’t new: we encounter it daily, whether ticking a box to say that we’re over 13 when signing-up to social media platforms or presenting ID if we’re buying alcohol or opting for the gorier or more risqué choices at a cinema. Thanks...

Watch our interview with Mike Moate, CTO of Countingup

11th June 2019 / Blog

We recently sat down with Mike Moate, the CTO of digital challenger bank Countingup, to talk about Countingup, the key challenges they face, and how HooYu helps power their customer on-boarding and Customer Due Diligence process. https://vimeo.com/340433938 To find out more...