Webinar: COVID-19 – What’s the likely impact to gross yield and how can the industry look after cu...

14th May 2020 - Vicky Brien / Blog, Webinar

As the toll of COVID-19 builds day by day in terms of lives lost and ways of life changed for the foreseeable future. Catch up on our webinar where we… »

Fintech Finance Video Interview

Watch our interviews with Fintech Finance and see how NatWest and Countingup are working with HooYu

11th May 2020 - Vicky Brien / Blog

Team HooYu has joined forces with the infamous crew from Fintech Finance to interview established banks like NatWest, and challenger banks like Countingup, to see how the fintech world solves customer onboarding.  Fintech Finance presents: Guess Who? Deep… »

How to onboard when you can’t see your customers face-to-face

On-demand webinar: How to onboard when you can’t see your customers face-to-face

10th May 2020 - Vicky Brien / Blog, Webinar

In these testing times, the pressure is on. How can firms adapt to the new norm? How can firms deliver account opening when the old norm was a face-to-face onboarding… »

Business Account Opening

Video: How do you evolve the onboarding journey for business account opening?

9th May 2020 - Vicky Brien / Blog, Video

Lea Jakobiak and David Pope discuss how the business account opening journey can be improved (2minutes 45 seconds).  You might also be interested in… How does challenger bank Countingup work with HooYu on customer onboarding? 

On-demand webinar: Learn how to quickly deploy customised onboarding and KYC experiences

8th May 2020 - Vicky Brien / Blog, Webinar

In these uncertain times, it’s important to do what we can to contain and reduce the impact of Covid-19. We won’t be seeing you at any upcoming events, so over… »

Natwest and HooYu Onboarding

Video: How does NatWest and HooYu obsess about customer onboarding?

7th May 2020 - Vicky Brien / Blog, Video

Doug Mackenzie and Angela Byrne discuss how obsessing about the customer journey is the way forward (20 seconds).   You might also be interested in… How does challenger bank Countingup work with HooYu on customer… »

Digital customer onboarding

When businesses lose their retail or face-face onboarding channel how can they quickly deploy digital onboardi...

5th May 2020 - Vicky Brien / Blog

At HooYu we don’t have all the answers about which industries will have the bleakest outlook in the testing conditions ahead.  However, regulated firms that have traditionally onboarded customers via… »

Counting Up Logo

Video: How does challenger bank Countingup work with HooYu on customer onboarding?

5th May 2020 - Vicky Brien / Blog, Video

Chloe Butler asks Countingup CEO Tim Fouracre how they work with HooYu to help their KYC and customer onboarding process. You might also be interested in…  How does NatWest work with HooYu to improve customer onboarding?  

How to improve customer onboarding

Video: What has NatWest been doing to improve customer onboarding?

5th May 2020 - Vicky Brien / Blog, Video

Doug Mackenzie sits down with NatWest’s Angela Byrne (50 seconds). You might also be interested in… How do NatWest and HooYu obsess about customer onboarding?

Different onboarding journeys

Video: How does onboarding need to account and plan for different onboarding journeys?

5th May 2020 - Vicky Brien / Blog, Video

Lea Jakobiak and David Pope talk about how to think through different variants on the onboarding journey from the customer’s perspective (1 minute).  You might also be interested in… Why is a… »